Dr. Robaka Shamsher

Professor
Head, Department of Marketing
CIU Business School

E-mail: robaka@ciu.edu.bd

Contact No.: +880-31- 622946, 636484, Ext: 306
Office Address: Room: 3404, 3rd Floor, CIU Business School, Chittagong Independent Univeristy
Introduction

Dr. Robaka Shamsher is a professor at CIU Business School (CIUBS). She teaches courses both at the Undergraduate and Graduate levels at CIU and additionally is serving as the Faculty-In-Charge of Independent Marketing Club (IMC) and CIUBS Cultural Club at CIU. She obtained her Doctor of Philosophy (PhD) Degree in Marketing from University of Dhaka in 2018. She completed her Bachelor of Business Administration (BBA) Degree in Marketing in 2005 and Master of Business Administration (MBA) Degree in Marketing as well in 2006 from University of Dhaka. Prior to joining CIU she worked as a Lecturer in Stamford University Bangladesh for one year. She started her teaching career with this university since 2007 in the CIU Business School under the previous Chittagong Campus of Independent University, Bangladesh (IUB). As an academician Dr. Robaka has numerous publications in national and international peer reviewed journals. Currently, she is engaged with a lot of curricular and extra-curricular activities in CIU. She has successfully organized different cultural programs in CIU as well.

Education
  • PhD, in Marketing, University of Dhaka, 2018.
  • Master of Business Administration (MBA), University of Dhaka, 2006.
  • Bachelor of Business Administration (BBA) in Marketing, University of Dhaka, 2005.
Publications
Sl. Title of Publication Issue, Vol and Date Name of the Journals Status (Presenter /Co-authour)
1 CONSUMER BEHAVIOR IN RETAILING: A COMPARATIVE STUDY BETWEEN
TRADITIONAL AND LARGE-SCALE RETAILING
Vol: 21, 2006 Pp.179-197 The Chittagong University Journal Of Business Administration Author
2 CUSTOMER PERCEPTION OF CORPORATE REBRANDING IN TELECOM INDUSTRY
OF BANGLADESH: A CASE OF ROBI
Vol: 21, 2006 p. 369-383 The Chittagong University Journal Of Business Administration Author
3 EFFECT OF STORE AND PRODUCT ATTRIBUTES INFLUENCING STORE
LOYALTY:THE BANGLADESH RETAIL CONTEXT
Vol: 32 No: 2 December 2011 p. 157-170 The Dhaka University Journal Of Business Administration Author
4 A study on the impact of PEST analysis on the Pharmaceutical
sector: The Bangladesh Context
Vol: 7 No: 12 December 2011 p.1446-1456 David Publishing Company www.davidpublishing.org Author
5 Globalization and Innovation Management: The changing role of
Strategic Management in the 21st century
Vol: 19 No 2 July- December 2011 p.94-104 Bangladesh Society for Training & Development (BSTD) Author
6 EXPLORING THE ROLE OF REBRANDING CHANGING CUSTOMER PERCEPTION OF
CORPORATE IMAGE: A CASE OF TELECOM COMPANY IN BANGLADESH
Vol: 12 June 2009 p.59-73 D.U. Journal Of Marketing Co-author
7 User perception toward brand loyalty of mobile phones: the
Bangladesh context
Vol. XXXV, No. 1, April 2014 The Dhaka University Journal Of Business Administration Author
8 Consequences and Causes of Inflation: A Study in the Context of
Bangladesh
Vol: 2 No-3 May 2012, pp.90-102 World Journal of Social Sciences Co-author
9 Relationship of Demographic Characteristics with Purchasing
Decision Involvement: A study on FMCG laundry Soaps
Vol 6 No 2 April 2012 pp.78-89 The Journal of Business and Retail Management Research Author
10 Role of NGOs, GOs and remittances in reducing rural
unemployment: A case study of Bangladesh
Vol: 44 No-2 July- December 2011, pp. 37-61 Afro-Asain Journal of Rural Development Co-author
11 EFFECT OF SATELLITE TELEVISION ON THE CULTURE OF BANGLADESH: THE
VIEWERS PERCEPTION
Vol 4 No 9 2012 pp. 45-54. July 2012. European jopurnal of Business and Management. Hosted by IISTE Author
12 The Changing Trend Of Consumer Behaviour: The Bangladesh Retail
Context
vol.01, No. 01, pp-183-194, June, 2012 Journal of Comilla University, Author
13 Traffic congestion in Bangladesh –causes and solutions: A study
of Chittagong metropolitan city
Volume 2, N 1/2013 (Third Issue).pp-13-18. ISSN-2304-2613, 9th
march, 2013
Asian Business review Co-Author
14 Discovering Brand Loyalty of mobile phone users: The demographic
Perspective
Vol 23, 2008 (p 93-107), March 2014 Published at (Vol 1, No 2, 2012) Global Disclosure of Economics
and Business (GDEB); (ISSN: 2305-9168).pp-38-54. Hosted by Asian
Business Consortium
15 Contribution of Multinational Corporations and Local Firms in
the Economy of Bangladesh
vol.2; No.01, pp-71-84, June 2013 Journal of Comilla University,
16 THE IMPORTANCE OF PRODUCT ATTRIBUTES INFLUENCING PURCHASE
DECISION : A COMPARATIVE STUDY BETWEEN FMCG LAUNDRY SOAPS
15(2), 55-63, 2014 DU Journal of Marketing, Author
17 A study on customer switching behaviour in Telecom Service
provider in Bangladesh: the case of mobile phone industry
2012 Faculty of Management and Commerce, South Eastern University of
Sri Lanka
Co-Author
18 Growth of super stores in Bangladesh: A theoretical framework October-September, Vol 2, 5-13, 2014 International Journal of Agriculture and Rural Economic Research Author
19 Consumer shopping preference towards organized retailing in
Bangladesh
155, 2014 Metro Campus International, 155. Author
20 Relationship between Store Characteristics and Store Loyalty: An
Explorative Study
2(11), 431-442, 2014 . International Journal of Economics and Empirical Research. Author
21 Store image and its impact on consumer behaviour Vol 7 (2), 1-27, 2016 Elk Asia Pacific Journal of Marketing and Retail Management Author
22 A Proposed Model of Store Image and Store Loyalty for
Supermarket Industry in Bangladesh
10 (3), 29-43, 2019 ELK ASIA PACIFIC JOURNAL OF MARKETING AND RETAIL MANAGEMENT Author
23 Analysing the relationship between store image and store
loyalty: A case study on agora from the perspective of
Bangladeshi supermarket shoppers
Vol 1 (2, Part A), 37-43, 2019. International Journal in Marketing Management and Sales Author
24 Investigating the Relationship between Store Environment and
Store Loyalty in the Context of Supermarkets of Bangladesh
2(1) 67–86, 2019 CIU Journal Author
25 The Effect of Store Image on Store Loyalty Mediated by Customer
Satisfaction and Trust
3(1), 2021 3 (1), 54-72, 2021 Business Perspective Review Author
Conference and Seminars
Title of Conference Date Venue of the Conference Status (Presenter /Co-authour)
5th Asain Business Reasearch Conference 23-24 December BIAM Foundation, Dhaka, Bangladesh Presenter: Robaka Shamsher
Current Research Interests
  • Consumer Behavior, Retailing, Branding, Store Image, Store Loyalty.
Memberships, Professional Affiliations and Social Affiliations
  • Permanent Member of Chittagong Club Limited